Shipping, Delivery & Return Policy

Shipping in India

We offer free shipping for both rolled and framed paintings all over India.

We only work with reputed courier partners like Bluedart and FedEx for domestic deliveries. Delivery timeframe we'll mentioned you as per your location.

We deliver to 99% locations in India. Some locations which are remote may attract special delivery charges.

We'll connect to you in this case once order is placed.

Packaging

We process military grade packaging for all our shipments, so that they could absorb jerks and stack weight in the transit, - and reach you in safe and sound condition.

Painting rolls are put in hard protective tubes and sealed at ends. We make custom 25mm to 40mm thick walled (depending on size) thermocol boxes for each frame, which is again wrapped with 6-8 layers of double layered bubble sheets.

Gift wrapping is also available on request.

In rare case, if any of the artwork is lost or damaged in transit - we will happily offer you refunds.

If the frame is delivered damaged we will offer full refund of framing charges.

RETURN POLICIES:

We accept only unframed paintings or customize artwork in definite period.

We do not ACCEPT framed paintings or custumize artworks to be delivered in India.

Customers must raise return request within 5 days post delivery of the shipment.

We do not accept return requests for framed paintings.

Returns for Customized Artworks

Returns are not accepted for Custom Sized Artworks irrespective of whether its ordered framed or unframed, delivered in India or outside India.

However, we send you a sample art through a whatsapp, our artists will revise the art if needed, based on your inputs and until your satisfaction.

RETURN PROCESS

If you are eligible for returns, you can raise return request in from the our website or you can also drop us an email mentioning which items you would like to return.

Our staff will arrange pickup of the artwork from your home.

If you had paid online using Google pay/ Paytm / Phonepay or any UPI modes. We will refund to the same account.

We do not levy any return fee.

Return possible in only 7 days from recieved your artwork.

For Lost / Damaged Shipments:

In rare case of delivery of damaged artwork or frames, we will offer refund amounts based on the condition of the same. This will be taken case on case basis once reported to us.

In rare case of lost shipments, we will offer full refunds irrespective of the delivery location or framing state.